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Contact Us
| NPL CARES: Tell Us What You Think! |
| At Norfolk Public Library, we believe all customers should receive service that is Customized, Accessible, Respectful, Engaging and Served with a smile. Tell us what you think about our customer service here. |
| Administration | ||
| Director of Libraries | ||
| Sonal Rastogi | (757) 441-5911 |
Sonal.Rastogi@norfolk.gov |
| Support Services Manager | ||
| Sean Bilby | (757) 664-7328 ext. 311 |
Sean.Bilby@norfolk.gov |
| Public Services Manager | ||
| Susan Mercer | (757) 664-7328 ext. 308 |
Susan.Mercer@norfolk.gov |
| Business Manager |
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| Keisha Whitley | (757) 664-7328 ext. 304 |
Keisha.Whitley@norfolk.gov |
| Planning & Development |
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| Vivian Caputo | (757) 441-5913 |
Vivian.Caputo@norfolk.gov |
| Public Relations |
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| Lori Sharp | (757) 664-7328 ext. 340 |
Lori.Sharp@norfolk.gov |
| Volunteers |
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Katie Elder |
(757) 664-7328 ext. 320 |
NPLVolunteer@norfolk.gov |
| Library Services |
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| Collection Development Librarian | ||
| Sean Bilby | (757) 664-7328 ext. 311 | Sean.Bilby@norfolk.gov |
| Collection Management Policy | ||
| eBooks Librarian |
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| Elizabeth Woodard |
(757) 664-7328 ext. 353 | Elizabeth.Woodard@norfolk.gov |
| Circulation & Fines | ||
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(757) 664-7323, option 2 | npl.circ@norfolk.gov |
| Circulation Policy |
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| Information Technology | ||
| Cathy Thomann | (757) 664-7328 ext. 316 |
cathy.thomann@norfolk.gov |
| Computer & Internet Use Policy |
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| Acquisitions and Cataloging | ||
| Deborah Folkama | (757) 664-7328 ext. 319 |
debby.folkama@norfolk.gov |
| Youth Services Coordinator | ||
| Terri Raymond | (757) 664-7328 ext. 347 |
terri.raymond@norfolk.gov |
| Inter-Library Loan | ||
| Laura Dodson | (757) 664-7333 ext. 336 |
npl.ill@norfolk.gov |
| Inter-Library Loan Policy |
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| Local History & Genealogy | ||
| Eddie Woodward Troy Valos |
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localhistory@norfolk.gov |
| Local History Collection & Development Policy |
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| Government Documents | ||
| Susan Mercer | (757) 664-7328 ext. 308 |
susan.mercer@norfolk.gov |
| City Historian |
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| Peggy Haile-McPhillips | (757) 664-7328 ext. 377 |
peggy.haile-mcphillips@norfolk.gov |
| Digital Projects Coordinator | ||
| Eddie Woodward | (757) 664-7328 ext. 335 |
eddie.woodward@norfolk.gov |