All Norfolk Public Library locations will be closed Sunday, August 31 through Monday, September 1 in observance of Labor Day.

FAQ List

Cards and Borrowing
Resident and non-resident library cards, PINs, renewals, holds, fines and overdue items.

NPL Public Computer & Wireless Network Information
NPL equipment and software, wireless access, and technology limitations.

Reference and Research Help

Finding books, online databases, reference assistance, genealogy and local history.

Additional Services

Computers, computer classes, disability services, tax forms, book reviews and online book clubs.


For eBook FAQ questions, click on a question below to see the answer.

  • eBooks
    • Can I place holds on eBooks?
    • What are the checkout limits for eBooks?
    • Do I need special software for eBooks?
    • How do I return eBooks?
    • Can I read eBooks on my computer?
    • How does the WIN program work?
    • Can I suggest an eBook title for purchase?
    • Can I renew eBooks?
    • Are eBooks in the Library Catalog?
    • Which devices are compatible with eBooks?
    • How do I find eBooks?
    • Who's eligible to use NPL eBooks?
    • Get Started with OverDrive